Information We Collect
Information You Provide. We will collect personally identifiable information from Members such as their name, postal address, telephone number, e-mail address, billing information, and telephone number when provided to enroll in and use the Membership or otherwise communicate with the Site (“Your Information”).
We may ask You to provide information about yourself through surveys or questionnaires. This information will be used to help Us improve and customize the Site for the benefit of You and other Members.
Information Regarding Your Use of the Membership. In order to use the Membership, You will be required to provide certain information regarding the activities You wish to monitor, such as accessing and monitoring the web sites and social networking sites visited by your children as well as applicable usernames and passwords. In addition, We may track or monitor your use of the Membership to ensure that the Membership is operating and performing properly and correctly. While performing these operations, We may have access to and collect information resulting from your monitoring others use of web sites and social networking sites. We will never share any information that You may provide or We may collect for these purposes with any other person or entity except as We may be required by law, compelled by legal process, or to protect the legal rights of TrueCare, its parent company, affiliates and subsidiaries.
Information Collected Through Your Use of The Site and Membership. We may place and use small files called “Cookies” on your computer. In order to use this Site, You need to have cookies enabled on your browser. Many Internet Memberships deliver cookies to people who visit their Web sites in order to make their services more convenient and personalized. When delivered, a cookie helps relate information We have in our database to your browser. Some of this information includes Your Information. Other information relates to previous interactions you've had with our offers or activity you've had on our Site or with the Membership or on the sites You visit before and after visiting our Site. You also may have selected a cookie to allow automatic login from a particular machine, simplifying your use of the Membership.
When visiting this Site, We may need a third party service to place a session cookie on your machine to track your use of the Site and Membership. This technology uses information about your visits to this Site and the sites we may use to improve our services to you.
This Site's Web server may automatically write files with, at minimum, the following information: your IP address, request type, file accessed, browser type, referring URL and access time. In some cases, log files may also be used to track other site usage and information about your Site session, including benefits used and purchases made. The information collected by our log files may be linked to your Personal Information.
How We Use Your Information
Your Information. We will use Your Information to provide You access to the Membership, such as identifying You as a registered user of the Membership, for customer Membership, and to bill You for the Membership. We may also use Your Information to send You information We think would be of interest to You, to process your transactions on the Site, to help Us evaluate and improve the Membership, and to customize your experience on the Site. In any e-mail message You receive from Us (except messages concerning the provision of the Membership to You), You will have the opportunity to opt-out of receiving future similar messages from Us. You may also choose to not receive non-Membership messages from Us by following the instructions below.
We may use third party contractors to help Us operate the Site and the Membership, such as billing, providing services, and accessing Membership benefits. To perform these functions We may need to provide Your Information to these contractors to administer these activities on our behalf.
Non-Personally Identifiable Information. We use non-personally identifiable information for internal purposes and to help Us interact with Members and visitors to the Site. We may also share non-personally identifiable information in aggregate form with third parties to illustrate trends and patterns.
Transfer of Information
Links and Third Parties
Not for Children
This Site is neither directed to nor intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 18. If We become aware that any information was provided to Us in error by a child under the age of 18, we will endeavor to immediately delete such information.
The Site may make available to its Members chat rooms, forums, message boards, and/or other community functions. Any information You disclose in these areas becomes public information and You should exercise caution when deciding whether to disclose your personal, financial or other sensitive information. You should use such community functions at your own risk.
Protecting Your Information is important to us. We use industry standard technology to protect the security of Your Information. Unfortunately, no data stored on a web site or transmitted over the Internet can be guaranteed to be 100% secure. As a result, while We are committed to protecting Your Information, We cannot ensure or warrant the security of any information You provide or transmit to us.
If You would like to view or update Your Information, You can do so by logging in and selecting “My Profile” while being logged into the site.
Effective Date: June 28, 2010